Shipping policy

We pack all your orders in our tiny office in Copenhagen :)

We pack orders every day Monday-Friday. As soon as your order has dispatched you will receive an automated email from our webshop system.
Please note that we do not ship out orders on national holidays. Due to this your delivery time may be prolonged.

SHIPPING FEES:

  • Denmark: 39 DKK (free shipping above 1000,-) 
  • Europe: 150 DKK
  • Rest of the world: 200 DKK

For orders in Denmark, we offer free shipping for orders above 1000 DKK. All packages are sent to GLS ParcelShops via GLS. If you do not indicate a ParcelShop nearby, we select one that is close to you. All parcels can be tracked online. Alternatively, you can directly collect your parcel in our office in Brønshøj, Copenhagen to avoid unnecessary shipping.

For orders within Europe (EU + Norway, Switzerland, Great Britain) shipping fees are 150 DKK per parcel. 

For all other international orders, shipping fees are 200 DKK per parcel. 

All international parcels are sent via DHL Express and can be tracked online.

Customs and VAT

All orders shipped to countries outside the EU might be subject to custom clearance. If you want to know more about specific rules for custom clearance in your country, you need to contact your local customs authority. We do not have the possibility to refund VAT, MVA or similar and any dispute concerning customs, VAT or other duties is not the concern of SARTH.

Cancellation

Cancellation is only possible if your order has not been shipped yet. We are preparing packages every day so we should receive your cancellation or change as soon as possible after your order placement. Please send us an email or give us a call.